Central Bank of India Recruitment 2026

Organization Details

Post Details

Important Dates

• Notification Release Date: 25 February 2026
• Last Date for Receipt of Applications: 10 March 2026

Age Limit

Eligibility Criteria

• The applicant should be a retired or serving officer in the rank equivalent to a Deputy General Manager in any of the following organizations:
  • Commercial Banks
  • Payments Banks
  • Small Finance Banks
  • Credit Information Companies covered under the Internal Ombudsman framework
  • Financial Sector Regulatory Bodies
• Candidates must have minimum five years of experience in areas such as:
  • Banking
  • Non-Banking Finance
  • Regulation
  • Supervision
  • Payment and Settlement Systems
  • Credit Information
  • Consumer Protection
• If the applicant is currently serving in an organization, he or she must relinquish the current position before assuming charge as Deputy Internal Ombudsman.
• The Deputy Internal Ombudsman cannot be employed simultaneously in more than one commercial bank, payments bank, small finance bank, credit information company, or financial sector regulatory body covered under the Internal Ombudsman framework.

Reservation Details

Application Fees

Selection Process

• Eligible candidates will be shortlisted based on eligibility criteria.
• Shortlisted candidates will be invited for personal interaction / interview.
• The decision of the bank regarding selection will be final.

Leave Policy

• The Deputy Internal Ombudsman will be eligible for 12 days of leave per year.
• Not more than 4 days leave can be taken at a time.
• Leave must be taken with prior intimation and approval.
• Unused leave cannot be carried forward to the next year.
• Working hours will be the same as those applicable to bank employees, excluding weekly offs and holidays declared under the N.I. Act.

Roles and Responsibilities

• The office of the Internal Ombudsman will not directly handle complaints received from complainants or the public.
• It will examine complaints that have already been reviewed by the bank but are partially resolved or rejected.
• The Deputy Internal Ombudsman will not represent the bank in legal cases before courts or authorities.
• Authority to decide complaints will be defined by policies approved by the Customer Service Committee of the Board.
• The office may recommend compensation as per RBI Integrated Ombudsman Scheme guidelines.
• Compensation may include consequential loss, loss of time, expenses incurred, harassment or mental agony suffered by the complainant.
• Quarterly analysis of complaint patterns based on product, category, consumer group, and geographical location must be conducted.
• The office will provide recommendations for policy changes and improvements in complaint handling.
• The Deputy Internal Ombudsman will have read-only access to the RBI Complaint Management System.
• Functionally reports to the Internal Ombudsman.

Application Submission Process

Candidates must submit their application in the prescribed format before the last date. The envelope containing the application should be clearly superscribed with:

The application should be sent to the following address:

Helpline Numbers and Contact Information

General Instructions

• Candidates must ensure they fulfill all eligibility conditions before applying.
• Providing false or incorrect information may lead to cancellation of candidature or termination of engagement.
• Submission of application does not guarantee selection or interview call.
• Only one application per candidate is allowed.
• Applications once submitted cannot be withdrawn.
• A recent recognizable passport size photograph must be pasted on the application and signed across.
• Candidates serving in nationalized banks or financial sector regulatory bodies must produce a No Objection Certificate at the time of interview.
• Original documents and self-attested photocopies must be presented during the interview.
• No travelling allowance will be paid for attending the interview.
• The bank is not responsible for delays or non-receipt of communication.
• All disputes related to the recruitment process fall under the jurisdiction of courts in Mumbai.
• Candidates are advised to regularly check the bank’s official website for updates.
• The bank reserves the right to cancel or modify the recruitment process at any stage.
• Appointment will be subject to medical fitness and the bank’s service and conduct rules.

Official Notification Link